Sales Assistant / Sales Administrator

Job Title: Sales Assistant

Location: Billingshurst, West Sussex

Salary: £25,000 - £29,000 per annum

Job Type: Full Time, Permanent

Working Pattern: 09:00 – 17:00 (40 hours per week)

About us:

We are a dynamic and innovative small to medium sized business, established in Billingshurst in 1973. We are one of the World’s leading manufacturers of water purification and disinfection tablets, supplying government organisations, charities and prominent retailers with our lifesaving products. Our commitment to quality and sustainability drives our success, and we are looking for a dedicated and detail oriented Sales Assistant to join our team.

About the role:

As a Sales Assistant, you will be responsible for supporting day to day sales operations, managing customer enquiries, and ensuring administrative tasks are completed accurately and efficiently. You will play a key role in maintaining strong customer relationships, processing orders, and helping the team meet business targets.

Full training will be provided; however, experience in an office based sales support, customer service, or administrative role would be advantageous.

Key Responsibilities:

· Processing sales transactions.

· Identifying and pursuing new business opportunities.

· Maintaining up-to-date knowledge of Company products and services to assist clients and support the sales team.

· Order processing.

· Handling client complaints promptly and professionally.

· Supporting the Sales team with administrative tasks, such as preparing sales reports, updating client records, and managing sales documentation.

· Developing and maintaining strong relationships with clients.

· Greeting and assisting business clients and visitors.

· Organising/attending events as instructed.

Ideal Candidate:

· Excellent communication and interpersonal skills.

· Good level of conversational and written English (essential).

· Basic numeracy and IT skills.

· Strong customer service orientation.

· Ability to work well in a team and independently.

· Good organisational and time management skills.

· Proficiency in using CRM software and other sales tools.

· Flexibility to adapt to changing business needs.

· Previous experience in a B2B sales or customer service environment (preferred)

· Professional and approachable demeanour.

· Proactive and enthusiastic attitude.

· Attention to detail.

· Ability to handle stressful situations calmly and effectively.

· Fluency in other languages would be advantageous (preferred).

Benefits:

· Competitive salary.

· Opportunities for career growth and development.

· Comprehensive training and support.

· Health and wellbeing programme.

· Free onsite parking.

Additional Information:

If you feel you have the experience and knowledge we’re looking for we would love to hear from you.

Hydrachem is an equal opportunities employer.

All data obtained will be handled in accordance with GDPR requirements.

Please click on the APPLY button to submit your CV for this role.

Candidates with experience of: Sales Assistant, Customer Support, Sales Support Executive, Customer Service, Sales Administrator, Customer Service Assistant, Sales Support Admin, may also be considered for this role.